🔍 How To Get Here
-
Click on any Amazon Order Number visible in any screen throughout the system.
-
⚠️ This panel is not accessible via the main menu. It is exclusively invoked through inline Order Number links.
🎯 What Is It For?
-
To provide a quick and comprehensive view of all details related to an order.
-
Allows you to view Order information without navigating away from your current screen.
-
Avoids the need to activate all columns on the Orders screen or to scroll horizontally.
💡 Tips & Tricks
-
Clicking any Order Number will pop up a modal with full order details.
-
These modals overlay your current screen — no navigation required.
-
To close the modal:
-
Press
Esc, or -
Click anywhere outside the modal.
-
-
This feature is available across multiple screens including:
Orders, Sales Per Day, Settlement Periods, P&L, and many others.
🧷 Content Breakdown
Fields marked with an asterisk (*) are planned but not yet implemented.
📦 Order Details
| Field | Description |
|---|---|
| Order Date | Timestamp when the order was placed. |
| Marketplace | The Amazon marketplace where the order occurred. |
| Order Status | One of: Canceled, Invoice Unconfirmed, Partially Shipped, Pending, Shipped, Unfulfillable, Unshipped. |
| Fulfillment Channel | AFN (Amazon Fulfillment Network) or MFN (Merchant Fulfilled Network). |
| Sales Channel | The sales channel used (e.g., Amazon website, mobile app). |
| Carrier | Shipping carrier if available. |
| Tracking Number | Tracking number associated with the shipment. |
| Last Updated | Last time Amazon updated any order-related data. |
🧍 Customer Details
Unavailable for Pending orders — Amazon withholds these details until shipping.
| Field | Description |
|---|---|
| Customer Full Name | Full name of the buyer. |
| Customer Address | Shipping address. |
| Customer Tier | Tier classification from your Customer Segmentation Rules. |
| Customer Phone Number | Only if provided by Amazon. |
| Watchlist Reasons | List of reasons this customer is flagged in the Customer Watchlist. |
| First Order Date | Date of the customer’s first order with you. |
| Last Order Date | Most recent order placed by the customer. |
🧾 Order Item Selector
-
If the order contains multiple items, each item is listed with:
-
Product image
-
Quantity ordered
-
Price paid
-
-
Click on the item image to jump to detailed product-level data below.
📘 Order Item – Product Details
| Field | Description |
|---|---|
| ASIN | Amazon Standard Identification Number. |
| SKU | Your internal stock keeping unit. |
| Internal Name | Custom name assigned to the product. Learn more |
| Title | Full Amazon listing title. |
| Brand | The product’s brand. |
| Marketplace | Same as the order’s marketplace. |
| Product Tags | Tags assigned to the product. Learn more |
💰 Order Item – Pricing Information
| Field | Description |
|---|---|
| Listing Price | The original price displayed to the customer. |
| Customer Paid Price | The final amount paid by the customer. |
| Price Designation | Description of how the price was derived. |
🔢 Order Item – Quantities
| Field | Description |
|---|---|
| Quantity Ordered | Number of units the customer ordered. |
| Quantity Shipped | Number of units already shipped. |
| Refunded Units | Number of units refunded. |
🧾 Order Item – Tax Details
| Field | Description |
|---|---|
| Item Tax Amount | Tax levied on the product itself. |
| Shipping Tax Amount | Tax on shipping charges. |
| Gift Wrap Tax Amount | Tax applied to gift-wrapping service. |
📊 Order Item – Financials
| Field | Description |
|---|---|
| COGS | Cost of Goods Sold for the product at the time of sale. |
| VAT | Value Added Tax, calculated from your VAT settings. |
| Revenue | Net revenue from this product (including shipping, if applicable). |
| Profit | Gross profit earned from this order item. |
🧾 Order Item – Fees
| Field | Description |
|---|---|
| Cash On Delivery Fee | COD-specific charge. |
| Other Fulfillment Fees | Any additional Amazon fees related to fulfillment. |
🎁 Order Item – Promotions
| Field | Description |
|---|---|
| Promo Percentage | The percentage of price paid vs listed price. |
| Promotion IDs | Applied promo codes. |
| Discount Amount | Total discount from promotions. |
| COD Fee Discount | Any discount applied to COD fees. |
| Shipping Discount | Discount on shipping charges. |
🚚 Order Item – Shipment Details
| Field | Description |
|---|---|
| Shipping Price | Shipping charge paid by the customer. |
| Giftwrap Price | Gift wrap charge. |
| Giftwrap Level | Type of gift wrap selected (if applicable). |
| Giftwrap Message | Gift message provided by customer. |
| Delivery Start Date | Estimated delivery window start. |
| Delivery End Date | Estimated delivery window end. |