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Home/KnowledgeBase/Explain To Me/The Refunds Manager Settings Panel

The Refunds Manager Settings Panel

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How To Get Here?

  • From the Main Menu
    • Go to Sales and Customers → Refunds Manager → Manage Refunds Reimbursements
      • Click on the Refund Settings button the upper right side of the screen

What is it for?

  • To set refunds case wording to be included in the SellerCentral reimbursement tickets
  • To set a number of cases per submission

Hints And Tips!

  • Do not attempt to understand the content of this screen unless you understand the Amazon Refunds/Returns/Reimbursements Cycle
  • The following article is a must-read to gain the minimum understanding of the cycle
    • The Amazon Refunds/Returns/Reimbursements Cycle
    • The Manage Refunds Reimbursements Screen

Screen Print

Content

(*) denotes features not yet implemented at the time of writing

  • Order Refunds Reimbursement Template
    • A free form text which will be added as case wording and precede the reimbursement request case instances
  • Number of Items Per Subscription
    • An arbitrary number which will restrict the number of entries in each submission case

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